Resources for Patients, Residents, and Families
Better Resources
What to Expect During Your Stay
We are thrilled you are considering a Citadel care center. Please use these resources to assist you in your search.
Care Team
Upon admission, residents are evaluated by an interdisciplinary team, including a certified rehabilitation and nursing staff trained to meet special needs and create a personalized care plan. Our team monitors care and reports your care plan to the physician. Our specially trained physical, occupational, and speech rehabilitation therapists work closely with Physicians to create a program of personalized care to support the very best outcomes and to return you to an active life at home as quickly as possible. For rehabilitation patients, home visits are also preformed to ensure a successful transition home.
Your care team may include:
- Consulting physicians and physiatrist
- Registered and licensed nurses and nursing aides
- Physical and occupational therapists
- Speech and language pathologists
- Nurse practitioner
- Social worker and discharge planner
- Dietitian
- Dedicated case manager
What to Bring
Upon admission, please bring the following items with you, if applicable:
- Social Security Card
- Medicare Card
- Insurance Card(s)
- Medicaid Card
- Pharmacy Card
- Driver’s License/Photo ID
- Power of Attorney for Healthcare
- Power of Attorney for Finance
- DNR/Advance Directive
- Living Will
Please label all pieces of clothing with the guest’s name using a black laundry marker. Suggested clothing includes:
- Comfortable slacks, shorts, sweatpants
- Comfortable blouses or shirts
- Sweater
- Tennis shoes or sensible shoes
- Nightgown or pajamas
- Undergarments
- Toiletries and personal items
You are welcome to bring items to decorate the room such as pictures or flowers. We encourage residents to refrain from keeping jewelry, valuables, and money in their room. Please speak with the Administrator about secure storage of these items.
Insurance Options
Citadel Healthcare accepts various insurance plans, ensuring financial coverage for comprehensive healthcare services, including rehabilitation, nursing care, and specialized treatments.
Always verify insurance coverage with your center before service begins.
Insurance accepted at most centers:
- Aetna
- Aetna Better Health
- Blue Cross Blue Shield
- Cigna
- Clear Springs Health
- Corvel
- CountyCare
- Galaxy
- HealthLink of Illinois
- HealthSmart
- Health Alliance
- Humana
- Lasso Healthcare
- Longevity
- Medicaid
- Medicare
- Meridian
- Molina
- SmartCare
- TriCare East
- United Healthcare
- Veterans Administration
- WellCare
- Zing Health
Veterans Affairs Partnerships
Our contracted partnership with the Veterans Affairs (VA) extends our care and support to the honorable veterans who have served our nation. By working hand in hand with the VA, we aim to enhance the quality of life for veterans in need and ensure they receive the specialized care they deserve.
Honoring Our Heroes By Providing A Better Care Experience
Citadel Healthcare is here to care for you during the next stage of your healthcare journey.
Visit the VA.gov website to learn more about Veterans benefits.
Our VA Contracted Care Centers:
International Services
Korean Cultural Program
Citadel offers a specialized Korean Program for those guests needing skilled nursing services, rehabilitation therapy, or hospice or respite care. Our Korean program director is dedicated to meeting the needs of our Korean population. Her expertise assures that the cultural, social and physical needs of our residents are our top priority.
We are pleased to offer the following amenities to our Korean guests:
- Identified Korean Unit
- Specialized cuisine prepared by a Korean Chef
- Korean Primary Care Physician
- Korean Speaking Staff: Nurses, CNAs, Activity and Social Service Staff
- Korean Religious and Spiritual Services
- Korean Newspaper and Library
- Recreational Therapists
Celebrations for Seollal, Dano, and other Korean holidays
We offer stimulating, meaningful activity-based programs allowing guests a type of diverse and enjoyable experience. Our dedicated and compassionate staff excels in creating a warm and home-like type of atmosphere in an elegantly appointed facility designed to fulfill the desires of each individual.
For more information about our Korean Cultural Program or to schedule a tour, please call:
Citadel of Glenview
(847) 729-1300
1700 E Lake Ave
Glenview, IL 60025
Russian Cultural Program
Citadel offers a specialized Russian Program for those guests needing skilled nursing services, rehabilitation therapy, or hospice or respite care.
We are pleased to offer the following amenities to our Russian-speaking guests:
- Identified Russian Unit
- Russian Speaking Social Director and Other Care Staff
- Russian Religious and Spiritual Services
- Russian Newspaper and Library
- Recreational Therapists
- Celebrations for Victory Day and other Russian holidays
We offer stimulating, meaningful activity-based programs allowing guests a type of diverse and enjoyable experience. Our dedicated and compassionate staff excels in creating a warm and home-like type of atmosphere in an elegantly appointed facility designed to fulfill the desires of each individual.
For more information about our Russian Cultural Program or to schedule a tour, please call:
Citadel of Northbrook
(847) 795-9700
3300 Milwaukee Ave
Northbrook, IL 60062
Services vary by location.
Diagnosis Education Sheets
Clinical Services vary by location.